Returns & Exchanges

At Modaselle, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange it within 14 days of receipt for a full refund or store credit.

1

Initiate Your Return

Log into your Modaselle account and select the order you wish to return, or contact our support team to receive a Return Authorization number.

2

Secure Packaging

Carefully place the item back into its original packaging, ensuring all designer tags, dust bags, and authenticity cards are included and intact.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 3 business days of your request.

4

Quality Inspection & Refund

Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing